Our Vision

Our vision is to be the most admired water utility.

Our Mission

Our mission is to deliver clean, safe, and reliable water and wastewater services that protect public health, support our communities, and sustain our natural resources.

Through superior operations and impactful investment, we ensure essential water services for today and tomorrow.

We’ve got this!

Our Values

Safety First

Taking a proactive, thoughtful, and vigilant approach that makes health and safety a priority in all we do.

  • Identify and prevent potential risks
  • Empower all employees to take protective action

  • Foster a culture of personal responsibility and care

WHY IT MATTERS

This protects our people, bolsters our communities, and strengthens our mission, creating secure and supportive conditions for all.

Employee Success

Cultivating a culture that prioritizes growth, inclusivity, and well-being to empower each team member.

  • Foster continuous personal and professional development

  • Enhance physical and mental wellness

  • Create a respectful and inclusive workplace

WHY IT MATTERS

This strengthens engagement and readiness across our workforce, accelerating our mission.

Customer Care

Delivering attentive, solution-driven service that strengthens relationships with our customers and communities.

  • Provide professional, responsive solutions and support

  • Demonstrate empathy and understanding in every interaction

  • Proactively enhance the customer experience

WHY IT MATTERS

This builds trust and loyalty, enhancing our ability to serve those who rely on us.

Environmental Stewardship

Committing to responsible resource management and sustainable practices to protect our natural environment.

  • Conserve resources through mindful use and efficiency

  • Provide industry-leading, transparent reporting
  • Invest in innovation for long-term resource protection

WHY IT MATTERS

This preserves natural resources for future generations, strengthening the health and resilience of the communities we serve.

Operational Excellence

Pursuing consistency, responsibility, and innovation to strengthen how we work.

  • Deliver predictable services and results
  • Efficiently manage resources and outcomes
  • Continuously learn and adapt

WHY IT MATTERS

This allows us to deliver dependable services, foster trust, and prepare for sustainable growth and future challenges.

Partner with Us

Contact us today to discover all the advantages of working with the Nexus Water Group.